Romain Dunand, Author at fmcloud.fm

Upload a FileMaker File to the Cloud

by Romain Dunand | Oct 25, 2021 | Help

Now that you have made sure your FileMaker files were secured, you can safely upload them to the cloud. Here is a step-by-step explanation: 1) If you haven’t done so, make sure your files are correctly secured. 2) If your files were previously hosted on a...

Report an issue with fmcloud.fm hosting service

by Romain Dunand | Oct 24, 2021 | Help

To report any issue concerning hosting (database not available, server unreachable, abnormal performances…), you must imperatively use the e-mail address hosting@1-more-thing.com and include the word Urgent in the subject of the e-mail. BE CAREFUL to create a...

Download a backup from fmcloud.fm

by Romain Dunand | Oct 23, 2021 | Help

The easiest and most flexible way to download a backup is to connect to your fmcloud.fm admin console. If you prefer to use FTP (still recommended if your backup is very large), please install a FTPs client software such as FileZilla. Server address (DNS):...

Download a database from FileMaker Server Admin Console

by Romain Dunand | Oct 22, 2021 | Help

If your plan allows it, the easiest way is to use your fmcloud.fm Admin Console. Else, you can do it from the native FileMaker Server Admin Console: open the admin console at https://<your-subdomain>.fmcloud.fm/admin-console authenticate using your FileMaker...

I can’t see the files in the FileMaker Server Admin Console

by Romain Dunand | Oct 21, 2021 | Help

Q: Although the database files are accessible and I can connect to them from FileMaker Pro, I can’t see them in the admin console. A: In most cases, this is because you’re using Firefox. Please use a supported browser (Chrome, Edge, Safari). If the problem...