To download a backup of your databases from fmcloud.fm, please install a FTPs client software such as FileZilla.
- Server address (DNS): <yourSubDomain>.fmcloud.fm
- login: same as for FileMaker Admin Console
- password: same as for FileMaker Admin Console
We draw your attention to the fact that a physical access to a file by a malicious person creates a very important risk. That is why we recommend that you do not download backups unless you have a compelling need to do so. One of the advantages of the cloud is precisely that there is no physical access possible… unless you download copies.